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Support Services
Groupware's service philosophy extends beyond technology design, procurement, purchasing, and installation. We take the time to learn your company's unique challenges and offer custom short and long-term IT support services that support your business practices.
Support/Maintenance Contract Management:
Groupware removes the confusion of contract management and protects against costly errors, prevents missed opportunities, and avoids unnecessary expenses.
Support Contract Consolidation:
We can consolidate and create co-terminus support contracts to improve management and maximize volume discounts.
Multiple Contract Renewals:
Groupware regularly secures and renews support contracts with up to 40 major manufactures.
Asset Management:
We leverage deep knowledge of our customers to help them manage the life-cycles of their infrastructure assets. After equipment is procured, Groupware asset tags and ships it to the correct location worldwide. Once this is complete, all information is available 24x7 on a secure portal.
Financial Services:
Our longstanding relationships with a variety of vendors and financial institutions ensure the best available financing options.
 
 
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